Warranty claim

Welcome to Bestek’s warranty claim page. This page is for you to reach out to us when you have issues with your product or anything related to our service. We apologize in advance for whatever inconvenience you went through that caused by Bestek purchase. Thank you! For detailed warranty info, please refer to our warranty policy.

For purchases within 30-days

Even it is non-quality related, you may return your product for a refund or replacement to Bestekdirect. For purchase made on marketplace like Amazon, Walmart, Wish, Ebay, please submit a request on that platform and return your undamaged item and packaging directly.

Things You Need to Provide

Order No: can be found in your order history
Model No: can be found in your order history,as well as on the packaging or manual of the product. Model numbers help us identify the exact make and model of your product more accurately than a product name would.

Submit Your Request

*Purchase Platforms

Contact Info



Order Info

Order No.*
You can find the order number in your purchase channel

Model No. You can find the model number on the product. For example: MRJ201GU

Issue Details

X +
* click the numbers to change others


United States(English/USD)