BESTEK Warranty & Product Support

BESTEK power inverters, surge protectors and power strips, and travel converter adapters have an 18-month warranty. Check your exact model and purchase channel when requesting service.

Power inverters
18 months
Surge protectors & power strips
18 months
Travel converter adapters
18 months
M-Care electric toothbrush
24 months
Other products
12 months

For quality-related issues within the warranty period, provide your order number, purchase channel, model number, a description of the fault and supporting photos or videos. BESTEK assesses the claim before arranging a remedy.

Exclusions include insufficient purchase evidence, expired coverage, lost or stolen items, unauthorized sellers or repairs, misuse and external damage. Non-quality issues after the initial return period are not covered. International returns and some other cases can incur shipping costs; obtain instructions before returning a product.

Warranty extensions require the original registration process; they are not automatic. This manufacturer warranty does not replace applicable statutory rights.

For an order placed on the previous BESTEK website, contact support with your original order details so the team can check the warranty terms supplied with that purchase.

Contact BESTEK about a warranty claim.